Today, WhatsApp is an essential communication tool for millions of people. As a business, you can’t afford to lose your business records, including chats and files exchanged on the platform. The message content on WhatsApp is often sensitive and could lead to legal issues. In addition, the content exchanged can spark regulatory investigations, attract auditors, or even be used in discovery. For these reasons, employers are increasingly looking for a way to manage WhatsApp use. Here are some reasons why companies need an archive solution for WhatsApp.
Avoid legal issues and meet compliance requirements
For companies, having their WhatsApp chat archived can protect against legal issues and help them meet compliance requirements. They enable businesses to make sure they are compliant with regulations. These records are searchable and admissible in court if necessary. For instance, a company may want to investigate a potential employee’s inappropriate messages to the company. For instance, an employee might send a picture of a male coworker or a video to another female employee.
Better Security and Availability
Another benefit of archiving WhatsApp is its ability to hide chats from unauthorized eyes. A company can protect the private conversations of employees and customers by preventing them from being downloaded or accessed. For employees with access to these archived data, searching for specific information ismore accessible since archived chat on WhatsApp can easily be searched. Allowing companies to develop using the data they have stored. In addition to being searchable, chats can be exported in PDF format. While local backups are not as secure as backups stored on a cloud, they can be easily moved to another device.
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